Paul Walters of Stafford Industrial Supplies wanted to build a team that worked well together and gave him time off, but he got more than he hoped!

‘Having a team workshop day was suggested to me in one of the business strategy sessions I had with Carthy Accountants. I liked the idea of identifying the strengths and weaknesses of the business from my employee’s perspective.

I knew our team enjoyed working together, but issues bubbling under the surface would prevent us from growing had we not dealt with them.

The day itself was very constructive. The Carthy team explained what would happen and what we could expect. Each staff member had a private interview with a Carthy representative, and I received a full report of their findings.

My team immediately fed back on how beneficial the day was and how it helped them feel like part of the Stafford Industrial Supplies team.

We made structural changes that helped remove some negatives and build on the positives.

However, the main discovery was that the team believed I distrusted them. This belief had stopped them from ‘stepping up’ for fear of disappointing me. I then lost trust in them as it seemed no one had any initiative or wanted to take responsibility. It was a self-perpetuating circle meaning I could never switch off or delegate.

Shortly after we made some changes, I was able to have a family holiday for the first time in 8 years. Two weeks away from work without a single phone call.

Creating a forum where my team could be 100% honest was powerful, humbling, and transformational. It would not have worked if we had tried to manage something like this ourselves. We would not have had the same outcomes, and ultimately we would never have grown to the point where I trust my team to run the business as if it was their own.

• Do you feel like you don’t have the trust of your team?
• Do you distrust your team?
• Do you find it tough to delegate tasks?
• Do you feel like productivity is lower than it should be?
• Do you struggle to motivate your team?
• Do you have a selection of overperformers and underperformers and a lack of consistency in your team?

A team workshop session is the perfect starting point to investigate the answers to any of these questions. We will conduct anonymous interviews with your team, collate the findings and produce a report.

We can then work with you to plan and implement changes to improve the areas that need help.

Call us today to find out more about our Team Workshop sessions: 01785 248939